Privacy Policy

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Privacy Policy of Terrific Coffee Germany

Thank you very much for your interest in our company. We take data protection very seriously.

You can generally use our website without providing any personal data. If a data subject wishes to use the services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is required and there is no legal basis for such processing, we will always obtain the consent of the data subject.

The processing of personal data (e.g., name, address, email address, or telephone number of a data subject) is always carried out in accordance with the General Data Protection Regulation (GDPR) and the country-specific data protection regulations applicable to us.

With the following privacy policy, we would like to inform the public about the type, scope, and purpose of the collection, use, and processing of personal data. This privacy policy also informs data subjects about their rights.

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection possible of personal data processed via our website. Nevertheless, data transmissions over the Internet may have security vulnerabilities. Therefore, complete protection cannot be guaranteed. For this reason, any data subject may alternatively transmit personal data to us, for example, by telephone.

1. Definitions

This privacy policy is based on the definitions used by the European legislator for the adoption of the General Data Protection Regulation (GDPR, Article 4 GDPR). This privacy policy should be easy to read and understand for everyone. To ensure this, we would first like to explain the terms used.

In this privacy policy, the following terms, among others, are used:

  • Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

  • Data subject means any identified or identifiable natural person whose personal data is processed by the controller.

  • Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

  • Restriction of processing means the marking of stored personal data with the aim of limiting its processing in the future.

  • Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

  • Controller means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  • Recipient means a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of such data by those public authorities shall be in compliance with the applicable data protection rules and in accordance with the purposes of the processing.

  • Third party means a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

  • Consent of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Contact Details of the Controller

This privacy policy applies to data processing carried out by:

Controller: Terrific Coffee Germany, represented by Managing Director Mr. Alain Njontie
Email: terrific_coffee_de@hotmail.com
Telephone: +49 (0)1577 1912517

3. Collection and Storage of Personal Data and the Type and Purpose of Its Use

4. a) When Visiting Our Website

You can generally visit our website without revealing your identity. When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in what is known as a log file. The following information is collected without any action on your part and stored until it is automatically deleted:

  • IP address of the requesting computer

  • Date and time of access

  • Name and URL of the retrieved file

  • Website from which access is made (referrer URL)

  • Browser used and, if applicable, the operating system of your computer as well as the name of your access provider

We process the above-mentioned data for the following purposes:

  • Ensuring a smooth connection to the website

  • Ensuring comfortable use of our website

  • Evaluation of system security and stability

  • For other administrative purposes

The legal basis for data processing is Article 6(1)(f) GDPR. Our legitimate interest arises from the purposes of data collection listed above. The data will not be passed on to third parties for purposes other than those listed. Under no circumstances do we use the collected data to draw conclusions about your person.

Furthermore, we use cookies and analytics services when you visit our website. More detailed information on this can be found in Sections 5 and 7 of this privacy policy.

4. b) When Using Our Contact Form

If you have any questions, you can contact us via a form provided on the website. You must provide a valid email address so that we know who sent the inquiry and can respond to it. Additional information can be provided voluntarily. It is up to you whether you enter this information in the contact form.

The data processing for the purpose of establishing contact is carried out in accordance with Article 6(1)(a) GDPR on the basis of your voluntarily given consent.

The personal data you provide when using the contact form will be automatically deleted once your inquiry has been processed.

4. c) Bei Bestellungen über unsere Webseite

Sie können Bestellungen auf unserer Webseite entweder als Gast ohne Registrierung aufgeben oder sich für zukünftige Bestellungen als Kunde in unserem Shop registrieren. Die Registrierung hat den Vorteil, dass Sie sich für zukünftige Bestellungen direkt mit Ihrer E-Mail-Adresse und Ihrem Passwort in unserem Shop anmelden können, ohne Ihre Kontaktdaten erneut eingeben zu müssen.

Ihre personenbezogenen Daten werden in eine Eingabemaske eingetragen, an uns übermittelt und gespeichert. Bei der Bestellung über unsere Webseite erheben wir zunächst die folgenden Daten, sowohl bei einer Gastbestellung als auch bei der Registrierung im Shop:

  • Anrede, Vorname, Nachname,

  • eine gültige E-Mail-Adresse,

  • Adresse,

  • Telefonnummer (Festnetz und/oder Mobilfunk)

Diese Daten werden erhoben,

  • um Sie als unseren Kunden zu identifizieren;

  • zur Bearbeitung, Erfüllung und Abwicklung Ihrer Bestellung;

  • zur Korrespondenz mit Ihnen;

  • zur Rechnungsstellung;

  • zur Bearbeitung etwaiger Haftungsansprüche und zur Geltendmachung etwaiger Ansprüche gegen Sie;

  • zur Sicherstellung der technischen Administration unserer Webseite;

  • zur Verwaltung unserer Kundendaten.

Im Rahmen des Bestellvorgangs wird Ihre Einwilligung zur Verarbeitung dieser Daten eingeholt.

Die Datenverarbeitung erfolgt als Reaktion auf Ihre Bestellung und/oder Registrierung und ist gemäß Art. 6 Abs. 1 lit. b DSGVO für die genannten Zwecke zur angemessenen Bearbeitung Ihrer Bestellung sowie zur beiderseitigen Erfüllung von Verpflichtungen aus dem Kaufvertrag erforderlich.

Die von uns zur Bearbeitung Ihrer Bestellung erhobenen personenbezogenen Daten werden bis zum Ende der gesetzlichen Aufbewahrungsfrist gespeichert und anschließend gelöscht, sofern wir aufgrund von Aufbewahrungs- und Dokumentationspflichten nach Art. 6 Abs. 1 lit. c DSGVO (z. B. aus dem Handelsgesetzbuch, der Abgabenordnung oder der Strafprozessordnung) zu einer längeren Speicherung verpflichtet sind oder Sie einer längeren Speicherung gemäß Art. 6 Abs. 1 lit. a DSGVO zugestimmt haben.

5. Use of Cookies

We use cookies on our website. These are small files that your browser automatically creates and stores on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain viruses, trojans, or other malware.

The cookie stores information that arises in connection with the specific device used. However, this does not mean that we obtain direct knowledge of your identity.

The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted when you leave our website.

In addition, we also use temporary cookies to optimize user-friendliness. These cookies are stored on your device for a certain defined period. When you visit our website again, the system automatically recognizes that you have already been here and remembers the inputs and settings you made, so you do not have to enter them again.

We also use cookies to statistically record the use of our website and to optimize our offering for you (see Section 7). These cookies enable us to automatically recognize on a return visit that you have already been to our site. These cookies are automatically deleted after a defined period.

The data processed by cookies is necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Article 6(1)(f) GDPR.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or that a message always appears before a new cookie is created. Completely disabling cookies, however, may mean that you cannot use all the functions of our website.

5. Use of Cookies

We use cookies on our website. These are small files that your browser automatically creates and stores on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain viruses, trojans, or other malware.

The cookie stores information that arises in connection with the specific device used. However, this does not mean that we obtain direct knowledge of your identity.

The use of cookies serves, on the one hand, to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted when you leave our website.

In addition, we also use temporary cookies to optimize user-friendliness. These cookies are stored on your device for a certain defined period. When you visit our website again, the system automatically recognizes that you have already been here and remembers the inputs and settings you made, so you do not have to enter them again.

We also use cookies to statistically record the use of our website and to optimize our offering for you (see Section 7). These cookies enable us to automatically recognize on a return visit that you have already been to our site. These cookies are automatically deleted after a defined period.

The data processed by cookies is necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Article 6(1)(f) GDPR.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or that a message always appears before a new cookie is created. Completely disabling cookies, however, may mean that you cannot use all the functions of our website.

6. Links to Third-Party Websites

The links published on our website have been researched and compiled with the greatest possible care. However, we have no influence on the current and future design or the content of the linked pages. We are not responsible for the contents of the linked pages and expressly do not adopt their content as our own.

The provider of the website to which reference is made is solely responsible for illegal, incorrect, or incomplete content, as well as for damages resulting from the use or non-use of such information. Liability of the party who merely refers to the publication via a link is excluded.

We are only responsible for third-party content references if we have positive knowledge of their illegal or criminal content and it is technically possible and reasonable for us to prevent their use.

7. Analytics and Tracking Tools

The tracking measures listed below and used by us are carried out on the basis of Article 6(1)(f) GDPR. With the tracking measures we use, we aim to ensure the needs-based design and ongoing optimization of our website. In addition, we use tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offering for you. These interests are considered legitimate within the meaning of the aforementioned provision.

The respective purposes of data processing and the data categories can be found in the corresponding tracking tools.

a) Google Analytics

For the purpose of needs-based design and continuous optimization of our website, we use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). In this context, pseudonymized usage profiles are created and cookies are used (see Section 5). The information generated by the cookie about your use of this website, such as:

  • Browser type/version

  • Operating system used

  • Referrer URL (the previously visited page)

  • Hostname of the accessing computer (IP address)

  • Time of the server request

is transmitted to a Google server in the USA and stored there. This information is used to evaluate the use of the website, to compile reports on website activities, and to provide other services related to website and internet usage for the purposes of market research and the needs-based design of these internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. IP addresses are anonymized so that assignment is not possible (IP masking).

You can prevent the installation of cookies by adjusting your browser settings accordingly; however, we point out that in this case, you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser add-on available at the following link:
👉 https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent data collection by Google Analytics by clicking the link above. An opt-out cookie will be set, which will prevent the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website, and it will be stored on your device. If you delete cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help:
👉 https://support.google.com/analytics/answer/6004245?hl=en


b) Google Ads Conversion Tracking

We also use Google Conversion Tracking to statistically record the use of our website and to evaluate it for optimization purposes. If you arrived on our website via a Google advertisement, Google Ads will place a cookie (see Section 5) on your computer.

These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of an Ads customer’s website and the cookie has not yet expired, Google and the customer can see that the user clicked on the ad and was redirected to that page.

Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of different Ads customers. The information obtained using the conversion cookie is used to compile conversion statistics for Ads customers who have opted for conversion tracking. Ads customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users.

If you do not wish to participate in the tracking process, you can reject the setting of the required cookie – for example, via a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain “www.googleadservices.com”.

Google’s privacy policy on conversion tracking can be found at the following link:
👉 https://services.google.com/sitestats/en.html

8. Social Media Plugins

Our website uses social media plugins from Facebook to make your experience more individual and personal. For this purpose, we use the “LIKE” or “SHARE” buttons. These are services provided by Facebook.

If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website.

By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website – even if you do not have a Facebook account or are not currently logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged into Facebook, Facebook can directly associate the visit to our website with your Facebook account. If you interact with the plugins, for example by clicking the “LIKE” or “SHARE” button, the corresponding information is also transmitted directly to a Facebook server and stored there. This information is also published on Facebook and displayed to your Facebook friends.

Facebook may use this information for advertising, market research, and needs-based design of Facebook pages. For this purpose, Facebook creates usage, interest, and relationship profiles, e.g., to evaluate your use of our website regarding advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website, and to provide other services related to the use of Facebook.

If you do not want Facebook to associate the data collected via our website with your Facebook account, you must log out of Facebook before visiting our website.

For information on the purpose and scope of data collection, the further processing and use of the data by Facebook, as well as your rights and privacy settings, please refer to Facebook’s privacy policy:
👉 https://www.facebook.com/about/privacy/


b) Twitter

Our website integrates plugins from the microblogging network Twitter Inc. (Twitter). The Twitter plugins (Tweet button) can be recognized by the Twitter logo on our site. An overview of Tweet buttons can be found here:
👉 https://dev.twitter.com/web/tweet-button

If you visit a page of our website that contains such a plugin, a direct connection is established between your browser and the Twitter server. Twitter thereby receives the information that you visited our page with your IP address. If you click the “Tweet” button while logged into your Twitter account, you can link the content of our pages to your Twitter profile. Twitter can thereby associate your visit to our pages with your user account.

We point out that, as the provider of the website, we do not receive knowledge of the content of the transmitted data or its use by Twitter.

If you do not want Twitter to associate your visit with your account, please log out of your Twitter account.

Further information can be found in Twitter’s privacy policy:
👉 https://twitter.com/en/privacy


c) Google “+1” Button

Our website uses the “+1” button of the social network Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA. The button is marked with the “+1” symbol.

The “+1” button symbolizes “this is cool” or “you should check this out.” It is not used to track your web visits.

If a page of our website contains the “+1” button, your browser loads this button from Google’s server. The website you visited is automatically transmitted to the Google server. When displaying the +1 button, Google does not store your visit data permanently, but only for a period of up to two weeks, solely for system maintenance and error correction purposes.

These data are not associated with specific individuals, user profiles, or URLs, and are not accessible to website operators or advertisers. Google does not further evaluate your visit to a page with a +1 button.

Clicking the +1 button is a public action – meaning anyone performing a Google search or accessing content you have +1’d may see that you recommended this content. Therefore, only use the +1 button if you are certain you want to share this recommendation publicly.

By clicking the +1 button, you make a recommendation that is displayed to other users in Google search results. If you are registered and logged into Google+, the button is highlighted in blue when activated and added to the +1 tab of your Google profile. In this section, you can manage your +1 activities and set whether the tab is publicly visible.

To permanently store and make your recommendation publicly accessible, Google stores information about the URL you recommended, your IP address, and other browser-related information. If you revoke your +1, this information is deleted. All your +1 recommendations are displayed in your profile in the +1 tab.

Further information on Google data protection and the +1 button can be found at the following links:
👉 https://www.google.de/intl/de/policies/privacy/
👉 https://developers.google.com/+/web/buttons-policy 

9. Rights of Data Subjects

You have the right to:

  • According to Art. 15 GDPR, request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing, or objection, the existence of a right to lodge a complaint, the source of your data if it was not collected from us, and the existence of automated decision-making including profiling, as well as, where applicable, meaningful information about its details.

  • According to Art. 16 GDPR, request the immediate correction of incorrect or the completion of your personal data stored by us.

  • According to Art. 17 GDPR, request the deletion of your personal data stored by us, insofar as the processing is not necessary for exercising the right to freedom of expression and information, compliance with a legal obligation, reasons of public interest, or for the establishment, exercise, or defense of legal claims.

  • According to Art. 18 GDPR, request the restriction of processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful but you refuse its deletion, and we no longer need the data but you require it for the establishment, exercise, or defense of legal claims, or if you have objected to the processing under Art. 21 GDPR.

  • According to Art. 20 GDPR, receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or request its transfer to another controller.

  • According to Art. 7(3) GDPR, withdraw your consent given at any time. This means that we may no longer continue processing the data that was based on this consent.

  • According to Art. 77 GDPR, lodge a complaint with a supervisory authority. Typically, you can contact the supervisory authority of your usual place of residence, workplace, or our company headquarters.

10. Right to Object

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6(1)(f) GDPR, you have the right to object, according to Art. 21 GDPR, to the processing of your personal data, insofar as there are reasons arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which we will implement without requiring a specific situation.

If you wish to exercise your right of revocation or objection, simply send an email to: terrific_coffee_de@hotmail.com

11. Data Security

During your visit to our website, we use the widely adopted SSL (Secure Socket Layer) protocol in combination with the highest level of encryption supported by your browser. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we instead use 128-bit v3 technology. You can recognize an encrypted transmission of individual pages of our website by the closed key or padlock symbol in the lower status bar of your browser.

We also implement appropriate technical and organizational security measures to protect your data from accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological progress.

12. Validity and Changes to this Privacy Policy

This privacy policy is currently valid and dated February 2023.

Due to the continuous development of our website and our services or due to changes in legal or regulatory requirements, it may become necessary to amend this privacy policy. The current version of the privacy policy can be accessed and printed at any time via the following link on our website:

👉 https://terrificcoffee.de/datenschutz

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